Privacy Policy

1. Who we are

Positive Communication ("we", "us") is an authorized channel partner of Tata Tele Business Services (TTBS). We help businesses choose and buy connectivity, cloud telephony, messaging and cloud services. Our office is at Jharsa Road, Civil Lines, Gurugram, Haryana 122001. This policy explains what personal information we collect through positivecommunication.in, why we collect it and how we handle it.

2. Information we collect

We collect only the information needed to respond to your enquiry and run this website.

• Details you submit in our enquiry and contact forms: your name, mobile number, city, the service you are interested in, and any message or requirement you type.
• Messages you send us on WhatsApp or by phone or email, including the details you share while asking for a quote or demo.
• Usage data collected automatically through Google Analytics, such as the pages you view, the device and browser you use, your approximate location and which buttons you click (for example, call or WhatsApp buttons).

3. How we use your information

• To contact you about your enquiry — to arrange a site survey, demo or quote.
• To place and manage an order with TTBS or another provider when you decide to go ahead.
• To provide customer support and follow up on your requirement.
• To understand how visitors use the website so that we can improve it.

4. Who we share it with

We do not sell your personal information. We share it only where needed to serve you:

• Tata Tele Business Services (TTBS) and the relevant service provider, when we process a quote or order for you.
• Service providers that help us run the website and handle enquiries, such as Google (Google Sheets and Google Analytics) and WhatsApp (Meta), which we use to store enquiries, measure website usage and talk to you.
• Authorities, where the law requires us to.

5. Cookies and analytics

This website uses Google Analytics, which sets cookies or similar identifiers to measure traffic and usage. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. Blocking cookies does not stop you from using the website.

6. How long we keep it

We keep enquiry details for as long as needed to respond to you, to carry out any order and to meet legal and accounting obligations. You can ask us to delete your details at any time (see section 8).

7. Security

We take reasonable steps to protect the information you give us. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, to delete it, or to stop contacting you. You may withdraw your consent at any time. We handle such requests in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, as it applies to us. Write to us at the contact details below.

9. Children

This website is meant for businesses and adults. We do not knowingly collect personal information from children under 18.

10. Third-party links

Our pages may link to other websites such as WhatsApp, Google or TTBS. We are not responsible for the content or privacy practices of those websites.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the bottom shows when it was last changed.

12. Contact us

For privacy questions or requests, contact Positive Communication at Jharsa Road, Civil Lines, Gurugram, Haryana 122001. Phone: +91-9910074888. Email: deepak.choudhary1.positive@tatatel.co.in.

Last updated: October 2026