Rohit, the owner of a 30‑person design studio in Gurugram, noticed that during client video‑conferences his broadband connection would dip below 5 Mbps, causing choppy screenshares and missed deadlines. After a month of losing projects, he started looking for a truly reliable internet pipe that could guarantee the same speed inbound and outbound, 24/7.
Dedicated vs Shared: What’s the real difference?
A broadband line is essentially a shared highway. Hundreds of households and small offices tap into the same fiber or copper bundle, so during peak evenings the bandwidth per user shrinks. In contrast, a Tata Internet Leased Line (ILL) is a private, point‑to‑point circuit from the exchange to your premises – no other customer can siphon off your capacity.
For a business that runs cloud‑based CAD, VoIP or real‑time ERP, this distinction matters. With a dedicated pipe, a 100 Mbps lease guarantees exactly 100 Mbps at any moment, while a 100 Mbps broadband plan might only deliver 60‑70 Mbps during rush hour.
Uptime SLA – the safety net you can count on
Positive Communication, as an authorized TTBS partner, offers a 99.9% uptime SLA on every leased line. That translates to less than 45 minutes of downtime per month, and Tata backs any breach with a financial credit. Broadband providers typically promise “high availability” but rarely attach a monetary penalty.
The SLA also includes 24x7 NOC monitoring, so any fault is detected and escalated before you even notice it. For Rohit’s studio, a single hour of outage could mean losing a client presentation worth ₹2 Lakhs – the SLA credit becomes a real risk‑mitigation tool.
Symmetric Speed and Static IP – why they matter for businesses
Broadband is often asymmetric: 100 Mbps download, 10 Mbps upload. That works for casual browsing but not for cloud backups, video conferencing, or hosting a web‑server. An ILL delivers symmetric speeds – the same upload and download rate – which keeps your SaaS apps responsive and your VPN tunnels stable.
Another hidden advantage is a static IP address, included with the leased line. A static IP simplifies firewall rules, DNS configuration, and remote access. With broadband you usually get a dynamic IP that changes daily, forcing you to rely on third‑party DDNS services.
Total Cost – looking beyond the headline price
At first glance broadband appears cheaper. However, when you factor in hidden costs – extra routers, VPN appliances, downtime losses, and the need for a separate static IP service – the total cost of ownership (TCO) often favors a leased line.
| Bandwidth | Monthly Cost (₹) * |
|---|---|
| 10 Mbps | 8,000 |
| 100 Mbps | 24,000 |
| 200 Mbps | 35,000 |
| 1 Gbps | 90,000 |
*GST extra. Prices are indicative and include a static IP, 24x7 NOC, and the SLA credit guarantee.
Broadband plans usually bundle a router (often consumer‑grade) and charge a modest monthly fee, but you’ll still need a business‑grade firewall and possibly a separate static IP lease, adding ₹2,000‑₹5,000 per month. Over a year, those add‑ons erode the apparent savings.
When a leased line is the smarter choice
Consider these scenarios:
- Cloud‑first operations: If your core apps run on AWS, Azure or Google Cloud, any latency or upload throttling directly impacts productivity.
- High‑volume data transfer: Media houses, architectural firms, and e‑commerce warehouses regularly move gigabytes of data. Symmetric speed prevents upload queues.
- Regulatory compliance: Industries like finance or healthcare often require a static IP for secure VPNs and audit trails.
- Multi‑site connectivity: When you need to link offices in Delhi, Mumbai and Bengaluru, an ILL combined with our SD‑WAN iFLX offers a resilient, cost‑effective mesh.
If your business falls into any of these categories, the dedicated nature of an ILL delivers ROI within months.
How Positive Communication streamlines the switch
We start with a free site survey – our engineers visit your premises, map the fiber path, and return an exact quote within two hours. The contract is transparent, with no hidden GST surprises (as shown in the pricing table). Installation typically completes in 2‑3 weeks, depending on local fiber availability.
Beyond the pipe, we can bundle Smartflo Cloud Telephony and Toll‑Free + IVR on the same ILL, turning a single fiber run into a unified communications hub.
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💬 Free Quote Paayein →Frequently asked questions
Can I upgrade my bandwidth after signing the lease?
Yes. Positive Communication allows mid‑contract upgrades with a 30‑day notice. The new bandwidth becomes active after the provider provisions the extra fiber, usually within 7‑10 business days.
What is the typical installation timeline for a new ILL?
After the free site survey, the engineering team schedules civil works and fiber splicing. In metro cities the full cut‑over can be done in 10‑14 days; in Tier‑2/3 locations it may take up to 3 weeks.
How does a leased line handle sudden traffic spikes?
Since the pipe is dedicated, traffic spikes do not affect the allocated bandwidth. If you anticipate occasional peaks beyond your contracted speed, you can add a burstable overlay via our SD‑WAN solution.
Is there a minimum contract period or early termination fee?
Standard contracts are 12 months with a 30‑day notice for renewal or exit. Early termination incurs a fee equivalent to three months of the agreed monthly rate, as per TTBS policy.